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About the Team The RevOps Systems team owns Salesforce and the broader ecosystem of systems that power Xendit's revenue engine — from lead-to-cash to the tools that plug into it. As the team scales to support both net-new projects and the steady drumbeat of platform improvements
About the Job You are looking for a challenge, eager for a fast-paced startup environment that will push you out of your comfort zone, where learning happens. Most importantly, you’re a problem solver with exquisite attention to detail , unafraid to get technical to understand t
The Role We’re looking for a Senior Product Manager to drive the next generation of XenPlatform. XenPlatform is one of the most complex products in Xendit’s payment processing stack. Your main job will be to set its overall product direction and make sure we can serve marketplac
About the Job You are looking for a challenge, eager for a fast-paced startup environment that will push you out of your comfort zone, where learning happens. Most importantly, you’re a problem solver with exquisite attention to detail , unafraid to get technical to understand t
The Role As a Senior Merchant Operations Analyst, you will play a critical role in enabling businesses to grow on Xendit’s platform. You will be responsible for reviewing and processing merchant KYC profiles in line with regulatory requirements and internal policies, assessing L
About the Job We are looking for an exceptional operational leader to serve as our VP, Customer Success and Support. In this executive role, you will take full ownership of our global Customer Success and Support organizations, shaping the complete merchant lifecycle and driving
About the Job We are seeking a highly motivated and strategically-minded Account Manager to own and grow our regional/global enterprise portfolio, based in our Jakarta office, working in a hybrid model. This position is dedicated to our most complex and high-value enterprise cli
About the Job We are seeking a technically-minded, client-facing Solutions Engineering to join our regional/global go to market team. In this role, you will be the bridge between our enterprise clients and Xendit's product/engineering teams You will partner directly with our Ac
About the Job Xendit is going from a Southeast Asian payments provider to a global one. Nothing in that sentence happens without rails. Every market we want to sell in has to exist before it can be sold in — an entity, a licence or a licensed partner, bank accounts, and live rai
About the Job As a key technical leader, you will drive customer trust and company growth by bridging Operations, Product, and Engineering to solve our most complex technical escalations. In this role, you will own high-impact incident management, establish robust troubleshootin
About the Team The RevOps Systems team owns Salesforce and the broader ecosystem of systems that power Xendit's revenue engine — from lead-to-cash to the tools that plug into it. As the team scales to support both net-new projects and the steady drumbeat of platform improvements
For a payment-infrastructure company, the product is in large part the API. Developers are both the buyers and the daily users, and the quality of the APIs, SDKs, docs, sandbox, and integration path is the product's real surface. This role owns the developer's journey from first
This domain runs on trade-offs, experience versus compliance, merchant versus developer, and those decisions are better made with evidence than with opinion. This role owns generative and evaluative research across the merchant lifecycle and the developer experience, and makes re
About the Job We are seeking a strategic and commercially minded Account Manager to grow a portfolio of high-potential accounts across Southeast Asia and Greater China. You will work with ambitious businesses, including emerging international e-commerce brands and local technolo
About the Job At Xendit, we are looking for a Customer Success Manager (CSM) to support our Greater China clients and help drive their success on our platform. In this role, you will own the post-go-live customer lifecycle for a portfolio of Chinese-speaking accounts, working c
Designing for developers is a distinct craft. The interface is often the dashboard, the API reference, the sandbox, the error states, and the logs, information-dense surfaces for a technical audience with little patience for friction. This role makes the developer's experience cl
About The Job We are seeking a technically-minded, client-facing Solutions Engineer to join our regional/global go to market team. In this role, you will be the bridge between our enterprise clients and Xendit's product/engineering teams You will partner directly with our Accou
About the Job Through all the intensity of Merchant Support, you will be the expert of our customers. You will understand our customers’ pains, solve them, and get satisfaction from our customers’ compliments! You will also be exposed to a variety of projects that help to improv
The merchant lifecycle: onboarding, activation, and lifecycle across many surfaces, where consistency and reusability matter as much as any single flow. This role does double duty: raise the craft on the merchant lifecycle experience, and own the design system that keeps that exp
About the Job Minimum Qualifications - 3–5 years of hands-on experience in IT GRC, IT Risk Management, or IT Compliance roles - Solid working knowledge of PCI-DSS, ISO 27001 frameworks, including implementation, certification, and audit readiness - Familiarity with Bank Indon
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