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As the Associate Director of Customer Experience at Ro, you’ll own the performance, health, and evolution of our outsourced Member Experience operations, partnering closely with multiple BPO providers and sites to deliver high-quality, consistent care to our patients. You’ll lead
About RPM Roman Pennsylvania Medical, P.C. (RPM) is a telehealth practice dedicated to providing high-quality, patient-centric care. RPM is part of the provider network affiliated with Ro, a direct-to-patient healthcare company. Providers help patients seeking care through Ro’s
What You’ll Do:: - Lead day-to-day execution of packaging initiatives from concept through implementation. - Coordinate cross-functional workstreams across Pharmacy Operations, Product Development, Corporate Quality, Brand, Product Marketing, Sourcing, Supply Planning, and exter
The Director, Compounding Operations is the enterprise owner of compounding operations across Ro’s pharmacy network. This role is accountable for operational execution, quality, compliance, performance, inspection readiness, and scalable growth across both sterile and non-sterile
The Role: As an Operations Trainer, you will be based onsite at our Romeoville, Illinois facility, where you will develop, coordinate, and deliver standardized, role-based training programs that support all Pharmacy Operations functions. In this role, you will partner closely wit
As a Fulfillment Associate, you will play a key role in the day-to-day operations of our Boynton Beach fulfillment facility, with a primary focus on shipping outbound orders. You will be responsible for accurately packing and preparing orders for shipment, ensuring timely and eff
We are seeking a Contract Senior Technical Recruiter to join our dynamic Talent team. The ideal candidate will possess extensive experience sourcing and hiring high-caliber technical talent across various disciplines, such as software engineering, infrastructure, and cybersecurit
The Role: We are looking for a Senior IT Engineer who will play a key role ensuring a frictionless, secure experience for our team members as we collectively work to bring an amazing healthcare experience to our patients. This role reports directly to the Senior IT Engineering M
The Senior Associate of Consumer Communications will play a central role in driving earned storytelling initiatives that build the Ro brand and highlight Ro’s award-winning products, services and patient ambassadors. Reporting to the Senior Director of Communications, this indiv
We're hiring a Senior Engineer, Applied AI to join a new team we’re building from the ground up alongside a Senior AI Lead and an Engineering Manager. You'll own AI features from prototype through production and spend as much time improving workflows with clinical operators as wr
As the VP of Pharmacy Operations, you will lead end-to-end fulfillment strategy and execution across a multi-site pharmacy network, with full ownership of operational performance, service levels, patient experience, regulatory compliance, and financial outcomes. You will partner
The Role We're looking for an Engineering Manager to lead Core Infrastructure. This role is for a hands-on engineering leader who can create leverage through managing people, own execution, and bring strong technical and operational judgment to production systems. You will own a
What You'll Do: - Drive the architecture, design, and implementation of new features across our patient and provider web experiences, which support millions of members and the providers who care for them - Build realtime, visually engaging, intuitive interfaces that help patient
What You'll Do: - Drive the architecture, design, and implementation of new features across our patient and provider web experiences, which support millions of members and the providers who care for them - Build realtime, visually engaging, intuitive interfaces that help patient
The Role We're looking for a Frontend Engineer to join the Care Platform Clinical Workflows team at Ro. In this role, you'll design, build, and maintain purpose-built provider flows — the web interfaces clinicians use to deliver care — engineered to drive the best possible patien
The Role We're looking for a Frontend Engineer to join the Care Platform Operations team at Ro. In this role, you'll design, build, and maintain the provider- and care-team-facing web interfaces that power how Ro delivers care — including the surfaces for patient-provider messagi
As Manager, People Technology & Analytics, you’ll serve as a key conduit between the People Team (e.g., People Partners, Talent, Total Rewards), IT, Payroll, Finance, and the broader business—translating business and employee needs into scalable technology solutions, reliable dat
As Senior Director, People Operations, you will lead and scale the systems, programs, and operational infrastructure that power an exceptional employee experience at Ro. You will oversee the core systems and services foundation of the People function—including HR systems, people
As the Fulfillment Supervisor, you will help oversee the daily operations of our pharmacy fulfillment team. This role is responsible for managing a team of pharmacy technicians, providing hands-on leadership through training, coaching, and performance oversight to ensure consiste
As the Operations Supervisor, you will help oversee the daily operations of our pharmacy fulfillment team. This role is responsible for managing a team of pharmacy technicians, providing hands-on leadership through training, coaching, and performance oversight to ensure consisten