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About the role You will own the revenue for a set of enterprise restaurant brands, from first meeting through expansion. Some are brands we already serve, where you grow us into new products, new franchise groups, and new markets. Others are brands that are not Otter partners ye
About the role You will own the revenue for a set of enterprise restaurant brands, from first meeting through expansion. Some are brands we already serve, where you grow us into new products, new franchise groups, and new markets. Others are brands that are not Otter partners ye
About the role You will own the revenue for a set of enterprise restaurant brands, from first meeting through expansion. Some are brands we already serve, where you grow us into new products, new franchise groups, and new markets. Others are brands that are not Otter partners ye
About the role You will own the revenue for a set of enterprise restaurant brands, from first meeting through expansion. Some are brands we already serve, where you grow us into new products, new franchise groups, and new markets. Others are brands that are not Otter partners ye
About the role We are looking for a Solutions Engineer who combines strong technical problem-solving skills with customer/partner-facing relationship management and operational leadership. In this role, you will manage complex technical relationships with POS providers and rest
About the role We’re looking for a Customer Operations Manager to join our operations team and play a key role in driving operational excellence for our revenue recapture business. In this hands-on role, you’ll work closely to identify and address gaps in performance through int
As a Backend Engineer, you’ll design, implement, and optimize systems that power mission-critical applications. Your role will adapt to your strengths and interests, with opportunities to focus on: - Infrastructure: Build and maintain scalable, secure, and high-performance syste
At Otter POS, we build the backend that keeps restaurant point-of-sale running: orders, payments, menus, and device state across Android tablets in the kitchen and at the counter. Those services have to stay consistent when WiFi drops mid-service. As a backend engineer on this t
What you'll do We're looking for a Staff Designer to take on the biggest, messiest, most ambiguous problems at Otter, the ones that don't have an owner yet because nobody's figured out what the real problem even is. This isn't a role where you're handed a brief. You'll go find t
- Be the Salesforce Guru: You’ll be the go-to for our Sales and CX teams. Whether it’s fixing a broken flow, enabling new features, or handling daily admin tasks, you’ll ensure Salesforce works for the team, not against them. - Own day-to-day Salesforce administration: users, pr
- Coordinate with restaurant partners to produce video testimonials - Manage logistics: scheduling, locations, approvals, and communication - Coordinate shoots (in-person and remote) with videographers and operator - Create native, platform-first content for Instagram, TikTok,
We are looking for a hands-on Engineering Manager to spearhead our evolution from traditional analytics to a next-generation intelligence platform. This is a great opportunity to lead a team managing the data behind roughly 80% of all online food orders in the US, and modernize o
As Product Manager for Product-Led Growth (PLG), you’ll own the roadmap for how Otter grows through the product itself. This role is focused on building a self-serve growth engine that improves acquisition, activation, monetization, and retention. You will: - Design and run expe
Join a high-leverage team building Otter’s Guest Engagement products – the suite of tools that help restaurants drive demand, turn customers into loyal repeat fans across millions of eater interactions. You’ll own end-to-end product outcomes from strategy through execution and it
About the role We're looking for a Sales Engineer to be the technical partner to our enterprise go to market team. You'll work alongside Account Executives on deals with national brands, multi-unit franchisees, and franchise groups, translating what our platform does into outcom
- Build and evolve Otter Insights — enable customers to answer questions like “How’s my business doing?”, “What should I focus on today”, and “What do I owe for taxes” through best-in-class data intensive applications and experiences. - Ship full-stack product features with end
At Otter Grow, we are a fast-paced, product-focused engineering team building the future of Direct-to-Consumer (D2C) dining. Otter Grow provides the end-to-end platform for direct ordering, merchant storefront configurations, and hyper-targeted customer engagement. As a backend
- Build and maintain reports, dashboards, and visualizations to track key performance metrics using SQL, Python & Looker Studio. - Integrate deeply into business operations across the customer lifecycle to model data, report KPIs, and automate operational workflows using code an
- Own and evolve Revenue Recapture—our highest revenue‑producing product. Revenue Recapture is an automated tool designed for restaurants to recover funds lost to third-party delivery platform errors, unwarranted refunds, and chargebacks. - Design and build end‑to‑end automation
About the role As a Product Manager on the Korea team, you’ll work on two fronts. You’ll own product direction for our merchant-facing products, from POS to the admin tools that franchise HQs and store owners use every day, serving everyone from independent owners to large franc
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