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What you will do: : - Collaborate with stakeholders across the company to understand business objectives and define analytics goals - Develop and apply analytical frameworks for solving complex business problems - Build intuitive and impactful dashboards to allow stakeholders t
Our strength lies in our internal values, namely Passion in serving local communities, empowering SMEs and our driver partners, Execution and Grit because that is how we differentiate ourselves by never giving up and striving for excellence, and Humility - awareness in ourselves
- 依照公司標準流程處理客戶司機夥伴諮詢、問題與抱怨。 - 將用戶反饋的資訊供給相關部門以達成服務流程優化。 - 負責後台系統資料輸入,將客戶服務互動的細節以及各項相關數據、內容準錯無誤的登錄於系統中。 - 辨認複雜具難度之個案且提交給予資深團隊夥伴或主管。 - 有良好的情緒管理跟問題解決能力。 - 能夠於週末、國定假日排班,08:00~21:00(每日上班 8 小時/中間休息1小時),無大夜班。 - 歡迎應屆畢業生或是無經驗者,我們有充足的教育訓練,提供全方位支持,讓你成為客服精英。 - 歡迎無經驗或具相關經驗者。
The Platform Growth and Operations team is ultimately helping to drive more holistic solutions in order to maximize the efficiency and balance of the marketplace. We are looking for a Platform Operations Associate who will support our business by combining data insights and local
We are seeking a highly skilled Business Analytics Manager to join our Business Intelligence team. In this pivotal role, you will lead the evaluation and analysis of company-wide decision-making processes, as well as assess the performance of both past and ongoing key projects. R
What You'll Do: - Assist in routing clients' deliveries orders - Assigning of drivers from existing driver pool to routes - Support clients on their orders in a timely manner - Monitoring orders and resolve delivery issues for our clients What We Seek: - Great customer servic
What you'll do:: - Conduct research on sustainability trends, metrics, and best industry practices - Coordinate internal discussions and efforts along the corporate's ESG strategies - Collect, track, and analyze data related to sustainability-related disclosures - Support ESG
做為 Lalamove 的代表,向企業客戶推廣我們的理念與服務,為企業打造物流及貨運解決方案,使 Lalamove 成為企業最佳的物流貨運夥伴。我們正在找尋積極熱忱的人才加入我們,加速 Lalamove 在台灣市場開拓更多合作的可行性;這份工作不僅能讓你深入了解新型態的物流模式,還能接觸多樣化的產業,成就更廣闊的職業發展。 - 向企業客戶進行產品解說,使企業客戶了解新型態物流模式並協助客戶以 Lalamove 系統進行物流規劃。 - 協助企業客戶使用 Lalamove 進行物流配送,提升客戶下單穩定性及創造更高營業額。 - 具備良好溝通談判技巧及靈
What you'll do: - Liaising with drivers and clients to ensure that deliveries are out and track shipment according to clients’ requirements - Partner with driver operations team to coordinate on logistics personnel(e.g. truck drivers) according to availabilities and requirements
What you will do:: - Contribute to architectural decisions, design patterns, and best practices. As a senior member of the team, your insights will shape the app's foundation - Write clean, efficient, and maintainable code. Advise other developers and instill a culture of code q
What you'll do: - Daily client communication with customers to arrange and monitor daily delivery schedules and order volumes to ensure sufficient driver supply, follow up on ad hoc requests. - Manage drivers to achieve the highest standard of customer experience and adherence t
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