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What You'll Do:: - Assisting of customer orders, reassigning of transaction, modification etc. for fulfillment rate purposes. - Handle and resolve complaints both for drivers and users in a thoughtful and professional manner. - Submit tickets for escalated concerns such as d
- Follow up and track employees' working hours, daily timekeeping, and annual leave applications, ensuring accurate and timely salary calculations. - Manage the monthly working schedule and verify it monthly. - Check and verify the daily timekeeping database, upload consolid
What You'll Do:: - Monitor and support daily transport operations to ensure smooth and efficient execution. - Coordinate with drivers, partners, internal teams, and other operational stakeholders to address concerns and operational requirements. - Monitor operational activit
What you'll do:: - Sourcing & Purchasing: Find reliable vendors, request quotes, and buy goods that match company quality and quantity needs. Source for best performing truckers with sufficient fleet count, request for trucker rates. - Negotiation & Contracts: Negotiate pricing,
- Maintain a complete and accurate set of accounting records for the Singapore entity - Perform bank, balance sheet and other relevant reconciliations - Manage the weekly payment cycle, including staff claims, driver cash-outs and supplier invoices - Support month-end and
What you'll do:: - Plan and execute digital marketing campaigns across various platforms. - Manage and optimize paid ads and lead generation campaigns. - Monitor campaign performance and prepare reports and insights. - Conduct market and competitor research to identify opportu
As a Senior Data Analyst at Lalamove, you will be shaping the future of Lalamove operations through data-driven insights. You will deep dive into our data and uncover actionable learnings to empower Operations teams in making informed business decisions across markets. The ideal
What you'll do:: - Sell the on-demand solution to all inbound leads - Contact inbound clients and nurture relationships within incubation period - Assist with the verification and corporate account creation of all inbound leads - Provide after-sales support to closed inbou
Assist with routing and scheduling client delivery orders - Assign drivers from the existing driver pool based on route requirements - Provide timely support to clients regarding their orders - Monitor active deliveries and help resolve operational or delivery-related issue
What you’ll do: - Inquiry management (inbound and outbound): Provide support to our users and drivers by answering their questions in a proactive, clear and efficient manner. - Handle customer and driver complaints: Provide appropriate solutions and alternatives within the time
Atender chamadas, responder e-mails e gerenciar sistemas de bate-papo para interagir com clientes em potencial - Qualificar leads coletando informações sobre suas necessidades e identificando soluções adequadas de transporte - Desenvolver relacionamentos de confiança com os c
Fundada em Hong Kong em 2013, a Lalamove é uma plataforma de entregas sob demanda criada com a missão de capacitar comunidades, tornando as entregas rápidas, simples e acessíveis. Com um clique, indivíduos, pequenas empresas e corporações podem acessar uma ampla frota de veículos
Responsabilidades:: ● Compreender profundamente as necessidades de contratação, atuando em parceria com gestores e stakeholders para desenvolver estratégias de atração e contratação ● Conduzir o ciclo completo de recrutamento para as posições em aberto “end to end”: Kickoff ff c
- Own the Driver Supply strategy, driving sustainable marketplace growth. - Lead initiatives to increase driver acquisition, activation, fulfillment, and retention. - Optimize marketplace performance through data-driven decisions and operational improvements. - Lead the Driver
我們正在尋找具備人才策略思維與執行力的招募人才! 你將與各部門主管密切合作,深入了解團隊的人才需求,從人才搜尋、面試到錄用,負責完整的招募流程,協助團隊找到適合的人才。 同時你也將參與招募管道、雇主品牌與招募流程的優化,透過數據與市場觀察持續提升招募效率與人才品質,成為推動 Lalamove 成長的重要夥伴。 - 經營多元招募管道,透過 104、LinkedIn、社群及其他招募平台,持續建立人才庫並提升人才觸及。 - 觀察招募市場與人才趨勢,分析招募數據與成效,持續優化招募策略、工具及流程,提升招募效率與品質。 - 與團隊合作推動雇主品牌及招募行銷
What You'll Do:: 1. Acquisition: (a) Inbound: Convert incoming client inquiries into new business for 2 Wheeler delivery services. (b) Outbound: Proactively acquire new clients and reactivate churned 2 Wheeler accounts across e-commerce, retail, fashion, beauty, pharmacy, groce
What you’ll do: - Ensure that important business-related documents are always updated and are readily available upon request of cross-functional teams across Thailand. - Business Permits - Electronic Transactions Development Agency (ETDA) - Department of Land Transport (DLT)
What you’ll do: - Engage different stakeholders such as government authorities, non-governmental organizations, business chambers, etc. in (Market) to promote the exchange of views, build consensus on issues and explore partnerships. - Monitor and conduct research and analyses o
Na Lalamove, acreditamos no poder da comunidade. Milhões de motoristas e clientes utilizam nossa tecnologia todos os dias para se conectar e transportar o que realmente importa. Entregas são o que fazemos de melhor e garantimos que sejam sempre rápidas e simples.Desde 2013, atuam