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Lalamove is seeking a strategic Research candidate to join our BI and Research team. This role supports the Research & Strategy function by conducting market analysis, customer experience investigation, on ground field research and industry trend tracking to inform business decis
The Platform Growth and Operations team is ultimately helping to drive more holistic solutions in order to maximize the efficiency and balance of the marketplace. We are looking for a Platform Operations Associate who will support our business by combining data insights and local
The Platform Growth and Operations team is ultimately helping to drive more holistic solutions in order to maximize the efficiency and balance of the marketplace. We are looking for a skillful Assistant Manager /Lead, who will support our business by combining data insights and l
As a Senior Data & Insights Analyst at Lalamove, you will work with a group of passionate and talented people across different teams. You will deep dive into our data and uncover actionable insights to empower Product, Marketing and Operations teams in making informed decisions.
We are seeking a highly skilled Insights & Analytics Assistant Manager to join our Business Intelligence and Research team. In this pivotal role, you will lead the evaluation and analysis of company-wide decision-making processes, as well as assess the performance of both past an
What you'll do:: - Understand (and create) business strategy and direction using data and research to build for the future - Integrate usability studies, research and market analysis into product requirements and wireframes to enhance user experience - Work closely with the oth
The Product Designer will own the design process for new and existing features, working cross-functionally with researchers, designers, and product managers to define, test, and implement solutions. They will balance business growth with customer needs, using qualitative and quantitative data to drive design decisions and measurable impact.
The Junior Product Designer will own design work across the entire product lifecycle, from user research through final UI implementation. They will collaborate with cross-functional teams to define and deliver new features, test concepts, and analyze the measurable impact of their design decisions.
What you will do: : - Collaborate with stakeholders across the company to understand business objectives and define analytics goals - Develop and apply analytical frameworks for solving complex business problems - Build intuitive and impactful dashboards to allow stakeholders t
Our strength lies in our internal values, namely Passion in serving local communities, empowering SMEs and our driver partners, Execution and Grit because that is how we differentiate ourselves by never giving up and striving for excellence, and Humility - awareness in ourselves
Social Media & Influencer Marketing: Our channels are growing, and so is the need to engage our audience more consistently. You’ll help our Social Media Manager: - - - - Support in building strong, active online communities - Social media trend tracking and content ideatio
- 依照公司標準流程處理客戶司機夥伴諮詢、問題與抱怨。 - 將用戶反饋的資訊供給相關部門以達成服務流程優化。 - 負責後台系統資料輸入，將客戶服務互動的細節以及各項相關數據、內容準錯無誤的登錄於系統中。 - 辨認複雜具難度之個案且提交給予資深團隊夥伴或主管。 - 有良好的情緒管理跟問題解決能力。 - 能夠於週末、國定假日排班，08:00~21:00(每日上班 8 小時/中間休息1小時)，無大夜班。 - 歡迎應屆畢業生或是無經驗者，我們有充足的教育訓練，提供全方位支持，讓你成為客服精英。 - 歡迎無經驗或具相關經驗者。
The Platform Growth and Operations team is ultimately helping to drive more holistic solutions in order to maximize the efficiency and balance of the marketplace. We are looking for a Platform Operations Associate who will support our business by combining data insights and local
We are seeking a highly skilled Business Analytics Manager to join our Business Intelligence team. In this pivotal role, you will lead the evaluation and analysis of company-wide decision-making processes, as well as assess the performance of both past and ongoing key projects. R
What You'll Do: - Assist in routing clients' deliveries orders - Assigning of drivers from existing driver pool to routes - Support clients on their orders in a timely manner - Monitoring orders and resolve delivery issues for our clients What We Seek: - Great customer servic
What you'll do:: - Conduct research on sustainability trends, metrics, and best industry practices - Coordinate internal discussions and efforts along the corporate's ESG strategies - Collect, track, and analyze data related to sustainability-related disclosures - Support ESG
做為 Lalamove 的代表，向企業客戶推廣我們的理念與服務，為企業打造物流及貨運解決方案，使 Lalamove 成為企業最佳的物流貨運夥伴。我們正在找尋積極熱忱的人才加入我們，加速 Lalamove 在台灣市場開拓更多合作的可行性；這份工作不僅能讓你深入了解新型態的物流模式，還能接觸多樣化的產業，成就更廣闊的職業發展。 - 向企業客戶進行產品解說，使企業客戶了解新型態物流模式並協助客戶以 Lalamove 系統進行物流規劃。 - 協助企業客戶使用 Lalamove 進行物流配送，提升客戶下單穩定性及創造更高營業額。 - 具備良好溝通談判技巧及靈
我們正在尋找熱愛與人互動、具備執行力與細心特質的人資夥伴！ 你將成為員工與公司之間的重要橋樑，負責員工日常人資相關作業與體驗管理，透過人資行政、員工關係經營及跨部門合作，打造良好的員工體驗與工作環境。 - 規劃及執行員工關係與員工體驗相關活動，包含員工福利、公司活動及團隊凝聚專案。 - 協助員工保險及其他人資行政作業，確保各項流程順利執行。 - 擔任員工日常人資與行政相關問題的第一窗口，提供即時且友善的協助。 - 負責辦公室行政管理，包含櫃台接待、信件收發、辦公用品採購及設備管理等事務。 - 與外部廠商、房東及管委會維持良好合作關係，確保辦公室
What you'll do: - Liaising with drivers and clients to ensure that deliveries are out and track shipment according to clients’ requirements - Partner with driver operations team to coordinate on logistics personnel(e.g. truck drivers) according to availabilities and requirements
Manages frontline operation teams to ensure operational excellence and excellent customer service. - Produce accurate reports, identify root cause, and come up with relevant action plans to address the gaps in relation to team, department KPIs and service quality standards. -