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我們正在尋找具備策略思維、團隊領導能力與營運管理經驗的 Operations Manager 營運經理! 你將帶領夥伴營運團隊,負責建立穩定且具成長性的司機供給,透過數據分析、營運策略與標準化流程,提升司機夥伴的活躍度、留存率及平台整體運能。 同時你也將負責團隊績效與人才發展,推動跨部門營運專案及流程優化,持續提升營運效率與成本效益,支持平台業務成長。 - 透過營運數據與績效指標分析,掌握司機供給、活躍度、留存率及平台 Response Rate 等表現,制定改善策略並持續追蹤成效。 - 負責司機夥伴社群經營與關係管理,透過溝通、活動及獎勵機制提升司
What you will do:: • Business Strategy: Collaborate directly with executive leadership to design and execute long-term strategic initiatives. • Analytics & Modeling: Build analytical tools and data models (SQL, Python, BI) to track key KPIs across sales, marketing, and operation
Na Lalamove, acreditamos no poder de conectar pessoas. Milhares de motoristas utilizam nossa plataforma todos os dias, e o seu papel será fundamental para transformar inscrições em ativações de sucesso! Estamos em busca de um Assistente de Relacionamento para se juntar ao nosso
Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning fast and convenient way to book delivery and moving services whether they are at their home, at work or on the go. People talk about O
Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning fast and convenient way to book delivery and moving services whether they are at their home, at work or on the go. People talk about O
As a Lead, Data Analytics at Lalamove, you will work with a group of passionate and talented people across different teams. You will deep dive into our data and uncover actionable insights to empower Product, Marketing and Operations teams in making informed decisions. The ideal
Design research method for analyzing platform-wide operational signals, transaction flows, and behavioral data to uncover fraud vectors, account abuse, and system vulnerabilities. - Conduct qualitative and quantitative analysis on complex risk scenarios (e.g., account takeover,
Fundada em Hong Kong em 2013, a Lalamove é uma plataforma de entregas sob demanda criada com a missão de capacitar comunidades, tornando as entregas rápidas, simples e acessíveis. Com um clique, indivíduos, pequenas empresas e corporações podem acessar uma ampla frota de veículos
Brand-steward: Ability to lead the long term brand building, marketing communications, and PR capabilities across all our markets - Digital marketing expert: Strong know-how in digital marketing, so as to grow our driver and user base in a sustainable manner - Loyalty program
As a Workplace Automation Engineer, you will take part in the company's new initiatives to build, maintain, and improve automation solutions that reduce manual office work. This person will work closely with the stakeholders and business users to develop workflows, integrations,
As a Senior Data Analyst at Lalamove, you will work with a group of passionate and talented people across different teams. You will deep dive into our data and uncover actionable insights to empower Product, Marketing and Operations teams in making informed decisions. The ideal c
What you’ll do: - Ensure all new team members are successfully onboarded and working smoothly with the existing team members in delivering high quality service to our customers. - Coordinate with stakeholders in addressing staffing requirements, work assignments, and to ensure t
What You'll Do:: - Customer Lifecycle Management: Own the full user journey from activation (onboarding → Order #1) through retention (RFM-based cohort targeting, 14-day/30-day frequency milestones, vehicle tier cross-sells) to reactivation of churned/dormant segments, while unco
At Lalamove, we strongly believe in the power of community. Millions of drivers and customers use our technology every day to connect with one another and move things that matter. About the role: To support our oversupply agenda, we are leveraging the power of offline presence t
What you’ll do: - Identify and acquire key referrers, industry influencers, and local community leaders who can support mass lead generation efforts. - Target and onboard car rental companies as core strategic affiliates to tap into their existing pool of vehicle hirers. - Pr
What you’ll do: - Lead Development & Customer Communication 1.1 Proactively follow up incoming social media leads and reach out to customers via cold calls and messages. 1.2 Conduct product introduction, answer customer inquiries about electric two-wheelers sales and pickup tru
我們正在尋找具備營運思維與執行力的營運人才! 你將負責司機夥伴的經營與服務品質優化,透過日常營運管理、跨部門協作與現場問題處理,持續提升司機夥伴的服務品質與營運效率。 同時,你也將參與平台商城維運與司機社群管理,透過數據觀察、流程優化與溝通策略,打造更完善的司機營運體驗,並確保平台營運穩定順暢。 - 透過現場營運規劃與電話溝通,協助司機夥伴解決日常問題,提升服務品質,並能因應不同情境靈活調整應對方式,維持平台穩定運作。 - 協助平台商城營運與流程優化,持續提升作業效率與使用體驗,確保整體營運穩定順暢。 - 協助規劃與執行社群經營,提升司機參與度與平
What you’ll do: - Application Review: Assess driver applications, ensuring all documents are accurate and complete. - Background Checks: Conduct background checks and ensure compliance with legal and company standards. - Support and Communication: Act as the primary point of co
At Lalamove, we strongly believe in the power of community. Millions of drivers and customers use our technology every day to connect with one another and move things that matter. What You'll Do:: - Conduct regular coaching sessions with agents to identify performance gaps, add
我們正在尋找具備商業敏銳度、團隊管理能力與成長思維的 Sales Manager! 你將負責企業客戶開發與業務團隊管理,透過策略規劃、流程優化與團隊合作,推動企業客戶拓展及營收成長。 同時你也將深入了解市場需求與客戶痛點,與內部團隊協作打造最佳解決方案,提升客戶價值並推動平台業務持續成長。 - 規劃並執行 B2B 客戶開發策略,拓展潛在企業客戶,建立長期合作關係。 - 透過市場分析與客戶需求洞察,制定業務策略並優化銷售流程,提升團隊整體效率。 - 與客戶及內部跨部門團隊合作,提供符合企業需求的物流解決方案,提升客戶滿意度與黏著度。 - 追蹤業務數
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