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Position Overview We are seeking a Senior / Lead Software Engineer to drive the architectural evolution, security posture, and engineering execution of our core platform. In this role, you will lead the design of scalable microservices, integrate enterprise Privileged Access Mana
What you’ll be doing:: The Senior Software Engineer acts as a reliable driver of quality and velocity, ensuring seamless execution across time zones. - Develop, test, and deploy scalable, secure, and exceptionally well-documented Go, NodeJS, or Python services. Ensure all code m
About the Role: As a Tier 2 Customer Support Engineering specializing in Windows and Active Directory, you serve as subject matter expert bridging deep technical troubleshooting and executive-level customer communication. In this role, you will solve high-complexity identity and
What You'll Be Doing:: Reporting to the Sr. Director of Marketing Operations, this role will focus on designing, building, and operationalizing agentic outbound systems that improve pipeline generation efficiency and seller productivity. - Design and deploy AI outbound workflows
About the Role: As we continue to grow JumpCloud internationally, we are hiring a Staff Software engineer for JumpCloud India. You’ll have the opportunity to play a key role in the success and development of our engineering teams in addition to growing your own career. We are see
About the role: Channel Partners play a critical role in accelerating the growth of JumpCloud. Today JumpCloud is growing quickly, but is realizing that growth all on its own. By forging partnerships with major and strategic industry players, JumpCloud can broaden its reach withi
About the Role We are seeking a hands-on Staff Data Scientist to architect and execute Machine Learning solutions, develop Large Language Models (LLMs), and build the AI stack to automate complex Data Analytics workflows. This role is at the heart of JumpCloud's applied-AI journe
Role Overview The Director of Product Marketing exists to drive JumpCloud's market presence, packaging, and competitive positioning while building and leading the team that scales that work. In this high-impact role, you will own the strategic alignment of our pricing and packagi
Provide technical support, troubleshooting and issue resolution to our customers via email, telephone, chat or remote web session. - Manage a queue of support tickets for high priority and complex technical issues. - Reproduce issues in-house and respond to customers in a tim
Role Overview The Principal Product Manager (Marketing) exists to drive JumpCloud's market presence, packaging, and competitive positioning to accelerate global growth. In this high-impact role, you will lead the strategic alignment of our pricing and packaging models while enab
About the Role: We are looking for an experienced regional sales professional who loves selling to highly technical buyers. This role is responsible for selling our Cloud Directory Platform to our Enterprise segment for New Logo acquisition. You will act as a strategic advisor t
The Role As the Strategic Alliances Partnership Manager, you will be a high-impact contributor reporting to the Head of Global Strategic Alliances. This role will serve as the primary program lead for OEM and key technology partners, driving the entire partner lifecycle. This inc
About the Team: The Sales Engineering team is rapidly expanding to support our sales functions and equip our salespeople with the technical resources they need to help drive revenue growth. The Pre-Sales Engineering team is responsible for providing technical expertise and consu
What You Will Be Doing:: - Own and lead quality efforts for significant product areas or cross-team initiatives, defining and driving execution of comprehensive test strategies (functional, integration, performance, and system testing). - Support developers in large initiative
What You'll Be Doing:: Reporting to the Sr. Director of Marketing Operations, this role will focus on designing, building, and operationalizing agentic outbound systems that improve pipeline generation efficiency and seller productivity. - Design and deploy AI outbound workflows
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