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The role Every organization now runs on identities, devices and, increasingly, AI agents. Someone has to decide who and what gets access to what, and keep it secure. At JumpCloud, that is often a small IT team responsible for an entire workforce across Mac, Windows, Linux and mob
About the Role As the Chief of Staff to the JumpCloud CTO & Co-Founder, Greg Keller, you’ll work with the Engineering, Security and Product teams align, action, guide and measure key initiatives, focused. Greg also owns or is very active in significant customer-facing and strate
About the Role : The position plays a key role in the sales organizations growth and success. You will work closely with sales and account management teams to ensure we are handling renewals in an appropriate and timely manner. You will be responsible for creating basic and compl
About the Role: The Senior Manager, Direct Sales leads JumpCloud's Commercial Direct Sales team (5–7 Account Executives) responsible for acquiring new logos and expanding market footprint within organizations of 100 to 1,000 employees. As JumpCloud scales, this leader solves th
About the Role: Mission: Give the Product leadership team a reliable operating system connecting strategy, investment, execution, customer evidence, adoption, packaging, and business performance. Role profile: Director-level, reporting directly to the SVP Product. Capable of ope
About the role: As a Business Development Representative (BDR) at JumpCloud, you will be on the front lines of our sales organization, driving growth by identifying, engaging, and qualifying new business opportunities through consistent outbound outreach across LATAM, directly co
What you'll be doing:: - Acting as the technical trusted advisor to provide consultative support for organizations evaluating the JumpCloud platform - Providing tailored product demonstrations - Uncovering customer pain points and challenges and aligning JumpCloud solutions to
About the Role: As a Corporate Program Manager, Founder Initiatives, at JumpCloud, you'll work hand in hand with our CEO, Co-founders and Executive Team to align, action, guide and measure key initiatives across the organization. Similar to a Chief of Staff role, your work as a
About the role: We are looking for inspired technology professionals who love the challenge of implementing and migrating customers from their Active Directory, Okta, and other identity management directories to the JumpCloud platform through a structured, efficient, outcome-base
About the role: As we grow the JumpCloud Engineering team, we are hiring a Senior Engineering Manager to lead our EDA, ESE and Machine Learning development team in India. You will be responsible to build out features, help drive architecture, define best practices and enable pr
About the role: We are seeking a Software Engineer 3 (SRE) to join our Infrastructure & Reliability Engineering team. This role sits at the center of platform resilience—ensuring high availability, performance, recoverability, and operational maturity across JumpCloud’s product
About the role: As an Implementation Consultant, you will guide our direct customers and partner organizations through scalable implementation and onboarding project plans. Reporting to the Senior Manager of Solutions Architects, you will act as a dedicated technology specialist
SmokeJumpers are JumpCloud's escalation engineers. We’re the team that gets called when a customer issue is too complex for Support and too urgent to wait in a product team's backlog. When an admin's users can't sign in, a device falls out of a group and loses its policies, or a
Role Overview The Senior Solutions Architect exists to guide enterprise customers through complex migrations from legacy identity and directory architectures to JumpCloud's Open Directory Platform. As enterprise customer engagements scale, this role addresses the critical need fo
Architect, scale, and continuously improve the reliability, availability, and performance of JumpCloud’s multi-region microservices, APIs, and authentication infrastructure (AWS/GCP). - Architect, build, and maintain Disaster Recovery (DR) process, multi-region failover automat
Responsibilities:: - Provide technical support, troubleshooting and issue resolution to our customers via email, telephone, chat or remote web session. - Manage a queue of support tickets for high priority and complex technical issues - Reproduce issues in-house and respond
About the Role: Mission: Give the Product leadership team a reliable operating system connecting strategy, investment, execution, customer evidence, adoption, packaging, and business performance. Role profile: Director-level, reporting directly to the SVP Product. Capable of ope
We are seeking a Staff Software Engineer with 12+ years of experience to serve as a technical anchor, system architect, and engineering catalyst for our core platform. In this high-impact role, you will define macro-architectural strategy, author and pitch technical visions to cr
Position Overview We are seeking a Senior / Lead Software Engineer to drive the architectural evolution, security posture, and engineering execution of our core platform. In this role, you will lead the design of scalable microservices, integrate enterprise Privileged Access Mana
We are looking for a Senior Mobile Software Engineer with 8–12 years of native development experience to drive core features for our suite of mobile security applications—including JumpCloud Protect, Mobile Authenticator Factor Application (MAFA), and our converged Password Vault
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