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What You'll Be Doing:: Reporting to the Sr. Director of Marketing Operations, this role will focus on designing, building, and operationalizing agentic outbound systems that improve pipeline generation efficiency and seller productivity. - Design and deploy AI outbound workflows
About the Role: As we continue to grow JumpCloud internationally, we are hiring a Staff Software engineer for JumpCloud India. You’ll have the opportunity to play a key role in the success and development of our engineering teams in addition to growing your own career. We are see
About the role: Channel Partners play a critical role in accelerating the growth of JumpCloud. Today JumpCloud is growing quickly, but is realizing that growth all on its own. By forging partnerships with major and strategic industry players, JumpCloud can broaden its reach withi
About the Role We are seeking a hands-on Staff Data Scientist to architect and execute Machine Learning solutions, develop Large Language Models (LLMs), and build the AI stack to automate complex Data Analytics workflows. This role is at the heart of JumpCloud's applied-AI journe
Role Overview The Director of Product Marketing exists to drive JumpCloud's market presence, packaging, and competitive positioning while building and leading the team that scales that work. In this high-impact role, you will own the strategic alignment of our pricing and packagi
Provide technical support, troubleshooting and issue resolution to our customers via email, telephone, chat or remote web session. - Manage a queue of support tickets for high priority and complex technical issues. - Reproduce issues in-house and respond to customers in a tim
Role Overview The Principal Product Manager (Marketing) exists to drive JumpCloud's market presence, packaging, and competitive positioning to accelerate global growth. In this high-impact role, you will lead the strategic alignment of our pricing and packaging models while enab
About the role: The Commissions Manager at JumpCloud plays a critical strategic role in aligning our incentives strategy with our fast-growing revenue generating engine. In this role, you will oversee the end-to-end commissions lifecycle, from the strategic design of sales plans
About the Role The HR Generalist will support the HR Business Partners within our US and LATAM regions by being the first point of contact for employee relations concerns, coordinating HRBP-led programs and projects, supporting performance and engagement cycles, and providing da
About the Role As a Software Engineer II on the Cloud LDAP team, you will build, scale, and operate JumpCloud’s LDAP-as-a-Service: the systems that let customers authenticate and look up users and groups over LDAP against the JumpCloud directory. You will work with a globally dis
Responsibilities & Qualifications:: - Experience: 3 to 5 years of professional production experience. A core capability in Golang is highly sought after, paired with an understanding of object-oriented backend environments. - Feature Ownership & Microservices: Develop, test, a
About the Role: As the GTM Strategy Program Manager, you will own the Commercial Segment end-to-end. This is a greenfield opportunity where you will define the role’s impact, identify cross-functional gaps, synthesize data, and present a coordinated commercial strategy to senior
About the Role: As a Tier 2 Customer Support Engineering specializing in Windows and Active Directory, you serve as subject matter expert bridging deep technical troubleshooting and executive-level customer communication. In this role, you will solve high-complexity identity an
What you will be doing:: - Operating Standard Enforcement: Apply a single operating standard across every security project. Drive project hygiene at scale: ownership, dates, scope, plans, status. Review and act on AI-generated drafts that flag gaps, propose fixes and surface sta
What you'll be doing: : - Collaborating and driving impactful projects involving data visualization, data analysis, AI automation, and data curation in partnership with the Business Finance team. - Working in direct, constant partnership with the Business Finance team, sharing
The Role As the Strategic Alliances Partnership Manager, you will be a high-impact contributor reporting to the Head of Global Strategic Alliances. This role will serve as the primary program lead for OEM and key technology partners, driving the entire partner lifecycle. This inc
What You Will Be Doing:: - Own and lead quality efforts for significant product areas or cross-team initiatives, defining and driving execution of comprehensive test strategies (functional, integration, performance, and system testing). - Support developers in large initiative
What You'll Be Doing:: Reporting to the Sr. Director of Marketing Operations, this role will focus on designing, building, and operationalizing agentic outbound systems that improve pipeline generation efficiency and seller productivity. - Design and deploy AI outbound workflows
Note: this is an Individual Contributor role. What you’ll be doing:: - Responsible for the day-to-day management of channel partners relationships in BRAZIL and LATAM region - Build, maintain, and manage relationships with current and prospective channel partners, including key
As we continue to grow JumpCloud internationally, we are hiring software engineers to expand our product. You’ll have the opportunity to play a key role in the success and development of our engineering teams in addition to growing your own career. About the Role: In this role