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Position Summary The Staff Security Engineer, Security Operations is responsible for protecting GoodLeap’s cloud environments, applications, endpoints, and corporate systems through detection engineering, incident response, and security operations. This role builds and tunes dete
Position Overview The Credit Strategy and Decisioning Manager will manage execution and delivery of GoodLeap’s underwriting policy and procedures. This role manages policy configuration content within the decision platform, monitors and enhances GoodLeap execution processes, and
Essential Job Duties and Responsibilities:: - Build and maintain margin and unit economics analyses across products, channels, and partners — identifying drivers of margin compression and expansion and quantifying levers to improve profitability - Identify and size growth market
Collections Specialists are responsible for resolving overdue bills and collecting payments from the individuals or businesses responsible for the debt. Identifying accounts with overdue payments and keeping records of the amount owed and the length of the delinquency. Essential
Collections Specialists are responsible for resolving overdue bills and collecting payments from the individuals or businesses responsible for the debt. Identifying accounts with overdue payments and keeping records of the amount owed and the length of the delinquency. Essential
The Collections Specialists are responsible for contacting borrowers with delinquent accounts, collecting past due payments, and providing appropriate payment solutions to cure borrower’s delinquency. This role will also maintain records of contacts and attempted contacts with de
The Assistant General Counsel, Servicing will report to the Deputy General Counsel, Executive Vice President, and will serve as the dedicated legal resource for GoodLeap’s Servicing Team. This role is designed for a practicing attorney with deep, practical experience in consumer
The Senior Contact Center Manager will lead a team of 12-20 agents with a large emphasis on outbound calling. This team will reach out to potential customers that are in a position to benefit from restructuring their loan and connect them with a licensed mortgage professional.
The Senior Contact Center Manager will lead a team of 12-20 agents with a large emphasis on outbound calling. This team will reach out to potential customers that are in a position to benefit from restructuring their loan and connect them with a licensed mortgage professional.
The Collection Manager oversees the company’s financial collection department. They supervise staff to ensure all money owed to the company is billed and received correctly and in a timely fashion. The manager is also responsible for the supervision of the collections staff. In a
Essential Job Duties and Responsibilities:: Real-Time Campaign Monitoring & Staffing: • Monitor multiple contact center campaigns in real time using ACD, dialer, and workforce management (WFM) platforms to track service levels, adherence, and performance against daily goals. • Pr
The Senior Associate - Business Solutions will build and maintain pricing models across solar, storage, and home-improvement financing (lease, PPA, and loan). Turn disorganized utility rate data into clean inputs, analyze tariff nuances (TOU tiers, demand charges, seasonal rates,
Customer Care Advisors make the first call to a borrower after their home solutions project is complete, and act as the trusted guides who help the borrowers understand and successfully manage their GoodLeap loan. This is not a passive customer service role. CCA's run structur
The Business Development Manager will be instrumental in helping new Home Improvement Contractors join the GoodLeap family. This role will proactively identify and qualify prospective GoodLeap partners. Will collaborate with the Business Development team to ensure overall partner
About the Role: As a Senior Software Engineer in the Documents domain, you will play a critical role in designing and developing innovative solutions that power GoodLeap’s document lifecycle management. You’ll work on building systems that ensure the accuracy, compliance, and ef
Position Overview We’re looking for a passionate and experienced Staff Software Engineer to join the team building financial tools that help contractors manage and grow their businesses. In this role, you’ll design and scale backend services that support critical business operati
You'll work closely with cross-functional teams, including product managers, designers, and other engineers, to build solutions that are reliable, secure, and optimized for performance. Driving our AI strategy is central to this role, building and shipping Agents powered by LLMs
Position Summary The IT Support Specialist is part of our Employee Technology Enablement team, which owns IT support, from on-boarding new employees to supporting our existing employee base across the US and Mexico. As an IT Support Specialist, you need to demonstrate competent I
The Strategic Initiatives team builds internal software and financial models that run parts of GoodLeap's lending programs. The Manager, Strategic Initiatives has real finance, analytical, or operations depth and is curious enough about AI to learn it on their own and teach oth
The Strategic Initiatives team builds internal software and financial models that run parts of GoodLeap's lending programs. This role is built for someone with a strong finance, analytical, or operations background who is genuinely curious about what AI coding tools can do. The
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