Harvey
236 active job postings, scraped from Harvey's career pages. Last refreshed Apr 28, 6:00 AM.
236 jobs
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Support Operations Manager, User Operations
The Support Operations Manager will build and scale the systems, processes, and workflows that power Harvey's support function. This person sits between Support, Product, Engineering, and Go-to-Market, owning initiatives that improve support quality, drive efficiency, and enable customers as the company scales.
Support Operations Manager, User Operations
The Support Operations Manager will build and scale the systems, processes, and workflows that enable Harvey's support function to grow without becoming reactive. This person will manage a team of support operations specialists, own cross-functional initiatives to improve support quality and efficiency, and design the operational infrastructure behind customer support.